Refund Policy

Refund Policy​​

We aim to ensure a smooth and fair refund process. Here's how it works:​

Refund Eligibility: Refunds are issued under the following conditions:

• If the product is defective or damaged upon arrival.

• If the wrong product was shipped.

• If a return is processed in accordance with our Return Policy.

Refund Method: Refunds will be processed to the original payment method (credit card, debit card, or other payment method) within 10-14 business days after we receive and inspect the returned item(s).

Non-refundable Items: Certain items such as perishable products, opened food products, or personalized items may not be eligible for refunds. Please check product descriptions carefully before purchasing.

For any refund-related inquiries, please contact us at info@unvfoods.com