Refund Policy

Refund Policy​​

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We aim to ensure a smooth and fair refund process. Here's how it works:​

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1. Refund Eligibility: Refunds are issued under the following conditions:​

• If the product is defective or damaged upon arrival.

• If the wrong product was shipped.

• If a return is processed in accordance with our Return Policy.​​

    2. Refund Method: Refunds will be credited to the original payment method (credit card, debit card, or other payment method) within               10-14 business days after we receive and inspect the returned item(s).​

    3. Non-refundable Items: Certain items such as perishable products, opened food products, or personalized items may not be eligible             for refunds. Please check product descriptions carefully before purchasing.

         For any refund-related inquiries, please contact us at info@unvfoods.com